FAQs

What is a Joy Kit?

Each JenBen Joy Kit is a thoughtfully curated sensory experience designed to inspire joy, calm, and creativity. Every kit includes several sensory items โ€” from fidgets and squishies to bubbles and our signature JenBen Dough โ€” all packed in a fun, color-coordinated theme.

What comes in a Joy Kit?

Each JenBen Joy Kit is a burst of color, curiosity, and calm โ€” thoughtfully packed with sensory treasures designed to engage the senses and spark joy. Inside every kit, youโ€™ll find:

๐ŸŒ€ Fidget spinner

๐ŸŒˆ Pop-it

๐Ÿ”ฎ Sensory tube

๐Ÿ’• Squishy toy

๐Ÿซง Bubbles

๐Ÿช Jar of JenBen Dough (or silly putty upon request!)

โœจ Glitter tube

๐ŸŽ One surprise fidget or sensory toy!

Each item is chosen to encourage creativity, calm, and connection โ€” perfect for playtime, focus time, or anytime you need a little extra joy. Whether you choose a color-themed, seasonal, or custom kit, every box is built for play and packed with joy! ๐ŸŒˆ

Do you offer Custom Kits?

ABSOLUTELY! ๐Ÿ˜„ We love making kits, playdough, silly putty, and more personalized to your color and/or theme preferences, and individual sensory needs! Send us a message on our Facebook page or email us at jenbenjoykits@gmail.com to discuss details!

Are Joy Kits just for kids?

NO! All of our products are designed to bring joy to EVERYONE- kids, grown-ups, neurodiverse people, and everyone in between! These kits are best suited for people ages 3 and up though!

Whatโ€™s the difference between the themed kits and Classic Joy Kits?

Our color-themed Classic Joy Kits (like Red, Green, or Blue) are packed with coordinating items, while our specialty kits (like Unicorn and Dinosaur) add a playful twist! Seasonal kits โ€” like Halloween or Christmas โ€” bring extra festive fun.

How long will it take to get my order?

Orders are usually packed within a week after placing them. If you're local, you should have your order delivered or picked up shortly after its put together! If you're further away and your order is being shipped, your order should arrive in 4-7 business days after your order has been put together. Youโ€™ll receive a tracking number once your Joy Kit is on its way!

Do you accept returns or exchanges?

Due to the sensory nature of our products, weโ€™re unable to accept returns. However, if thereโ€™s any issue with your order, please contact us โ€” we always want our customers to feel the joy in every experience. ๐Ÿ’›

How can I support JenBen Joy Kits?

We love our community! You can support us by following on social media, sharing your Joy Kit moments, leaving a review, or gifting a kit to a friend. Every order helps spread more joy! ๐ŸŒˆ